Resource Worker

Salary: $30.42

Type: Full-time permanent

Location: 347 Eagle Ave Old Massett

Reports to: Operations Manager

About the Role:

We are looking for a Resource Worker to provide culturally safe, trauma-informed support to Indigenous community members. You will help clients access health, social, and community services, advocate for their needs, and support holistic wellness, working closely with families, Elders, and community partners.

Key Responsibilities:

• Assist community members in accessing health, social, and community services.

• Provide guidance on programs, eligibility, and procedures.

• Advocate for clients and families to ensure their needs are met.

• Support clients through life transitions in a culturally safe, trauma-informed manner.

• Collaborate with Elders, Traditional Healers, and other community resources to support holistic wellness.

• Maintain accurate records of client interactions, referrals, and outcomes.

• Compile statistics and maintain files in compliance with confidentiality and privacy protocols.

• Participate in team meetings, case conferences, and professional development opportunities.

• Assist with organizing community workshops, events, or informational sessions as required.

• Build trusting relationships with clients, families, and community members.

• Participate in culturally appropriate ceremonies, events, and initiatives.

• Support clients in navigating complex systems, identifying solutions, and accessing resources.

• Balance multiple priorities and requests while maintaining accuracy and timeliness.

Education & Training:

• High School Diploma or equivalent required; post-secondary education in Social Work, Human Services, or related field is an asset.

• Minimum 2 years of recent experience working with Indigenous children, youth, families, or communities.

• Training in trauma-informed care, cultural safety, and client advocacy preferred.

• Valid BC Class 5 driver’s license preferred.

Preferred Experience & Knowledge:

• Understanding of Indigenous cultural values, traditions, and protocols.

• Knowledge of trauma-informed care and community-based support approaches.

• Strong communication, organization, problem-solving, and advocacy skills.

• Ability to collaborate with teams and adapt to changing priorities.

How to Apply:

Send your resume and cover letter to hr@haidahealth.ca